NATIONAL UNION OF POSTAL EMLOYEES, Gr-C
West Bengal Circle
12, Kiran Shankar Roy Road,
Kolkata- - 700001
To
Ms Arundhaty Ghosh, I.P.S.
CPMG, WB Circle,
Yogayog Bhawan,
Kolkata-700012.
No.: NUPE-C/WB/CBS Irregularities/2015 Date: 27.11.2015.
Subject : - Lack of training on Finacle Operations in respect of CBS.
Madam,
In continuation of my earlier letter of even no. dated 18/11/2015, it is further to bring your kind attention that various Sub Post offices have been selected recently for migration in a short notice due to fulfillment of target in a stipulate period. As such many irregularities have happened. Out of those proper training of officials is a burning issue. Most of the officials of the offices migrated in early November are not scheduled for training in Finacle yet either by Circle/Regional Training center or by WCTC. But the officials are compelled to work in Finacle Core Banking Solution by hook or by crook. Most of the employees are ignorant of this new system and afraid of it. As per Dte’s order, all the officials will be properly trained before migration to CBS. But practically it is day dream. The Head offices are functioning smoothly as the officials were trained enough but in case of Sub Offices the Department is reluctant to train the officials. In few cases divisional heads have ordered to depute trained officials to newly migrated Sub Offices for one or two days. It makes the officials relax for one or two days but their skills are not developed. On the other hand the deputed offices are suffering from lack of staff. It not only causes a panic amongst the officials but also a draw back to the business of the Department and dissatisfaction to customers. Hence our Federation strongly demands two pre conditions before Migration are as follows;
1. Proper training of all the officials on “End User” Syllabus before migration the Office to CBS.
2. Arrangement to enhance “User Champion”trained officials in all Divisions as to why they may train other officials and solve the critical situation in Finacle operation.
With regards,
Yours faithfully,
(Rajat S Das)
Circle Secy & Working President-FNPO
Copy to: 1. Sri D Theagarajan, SG-FNPO, New Delhi-110001.
2. Sei D Kishan Rao, GS, NUPE-C (CHQ), New Delhi-110001. - with the request to take up the matter with appropriate level
West Bengal Circle
12, Kiran Shankar Roy Road,
Kolkata- - 700001
To
Ms Arundhaty Ghosh, I.P.S.
CPMG, WB Circle,
Yogayog Bhawan,
Kolkata-700012.
No.: NUPE-C/WB/CBS Irregularities/2015 Date: 27.11.2015.
Subject : - Lack of training on Finacle Operations in respect of CBS.
Madam,
In continuation of my earlier letter of even no. dated 18/11/2015, it is further to bring your kind attention that various Sub Post offices have been selected recently for migration in a short notice due to fulfillment of target in a stipulate period. As such many irregularities have happened. Out of those proper training of officials is a burning issue. Most of the officials of the offices migrated in early November are not scheduled for training in Finacle yet either by Circle/Regional Training center or by WCTC. But the officials are compelled to work in Finacle Core Banking Solution by hook or by crook. Most of the employees are ignorant of this new system and afraid of it. As per Dte’s order, all the officials will be properly trained before migration to CBS. But practically it is day dream. The Head offices are functioning smoothly as the officials were trained enough but in case of Sub Offices the Department is reluctant to train the officials. In few cases divisional heads have ordered to depute trained officials to newly migrated Sub Offices for one or two days. It makes the officials relax for one or two days but their skills are not developed. On the other hand the deputed offices are suffering from lack of staff. It not only causes a panic amongst the officials but also a draw back to the business of the Department and dissatisfaction to customers. Hence our Federation strongly demands two pre conditions before Migration are as follows;
1. Proper training of all the officials on “End User” Syllabus before migration the Office to CBS.
2. Arrangement to enhance “User Champion”trained officials in all Divisions as to why they may train other officials and solve the critical situation in Finacle operation.
With regards,
Yours faithfully,
(Rajat S Das)
Circle Secy & Working President-FNPO
Copy to: 1. Sri D Theagarajan, SG-FNPO, New Delhi-110001.
2. Sei D Kishan Rao, GS, NUPE-C (CHQ), New Delhi-110001. - with the request to take up the matter with appropriate level
User Champion Training must be given to those who have passed the SB Aptitude Exam as per departmental order. But the recent trend is that it is being given to Non SB Passed System assistants who are attached with atleast 13 suboffices without proper mapping and abiding by rules. More over the SAs are overburdended with bringing in order the condemned machines. Frequent database/server/node crash due to non replacement of UPS batteries add salt to their injuries.
ReplyDeleteRegarding data cleaning the authority should provide guidance in black and white instead of communicating verbal illegal instruction regarding 0 interest and signature scanning regarding "Signature Not Available".CBS in stormy manner does not allow Auto transfer opportunity/ Standing Instruction. We are waiting to watch what will happen to pensioners drawing pension from SB on 30th November the day some offices are to migrate to CBS Go Live.
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